![]() ![]() ![]() Responsible for holding store keys to open and close without management as necessary.Īssists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer issues and answers questions to ensure a positive customer experience. Models and delivers a distinctive and delightful customer experience.Įngages customers and patients by greeting them and offering assistance with products and services. Responsible for opening back door of store for deliveries.Ĭompletes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
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